Opening a safe deposit box is simple. You can visit any of our locations, call us at 1300 714 763, or contact us through our website. We'll schedule a consultation to understand your needs, complete the application process, and set up your biometric access. The entire process typically takes 30-45 minutes.

You'll need valid government-issued photo identification (driver's licence or passport), proof of address (utility bill or bank statement), and a completed application form. For business accounts, additional documentation including business registration and authorised signatory details are required.

The initial consultation and setup typically takes 30-45 minutes. This includes completing paperwork, biometric enrollment, security briefing, and a facility tour. You can access your safe deposit box immediately after setup is complete.

Our facilities feature bank-grade security with multiple layers of protection: 24/7 surveillance, biometric access control, reinforced concrete construction, seismic detection, fire suppression systems, and armed response protocols. We exceed UL Class M security standards and maintain 99.9% uptime.

We enroll multiple biometric identifiers during setup for redundancy. If the primary scanner has issues, we have backup authentication methods. Our staff can also assist with manual verification using your ID and security questions. We maintain a 99.9% biometric recognition success rate.

Only authorised individuals with enrolled biometrics can access your box. You can add additional authorised users during account setup or by visiting our facility. All access attempts are logged and monitored for security.

We offer flexible pricing with monthly and annual payment options. Prices vary by box size and location. Annual payments receive a discount. Contact us for current pricing and any available promotions. All prices include basic protection coverage and extended access hours.

In Sydney, safe deposit box costs typically range from $20 to $200 per month depending on the provider, box size and paying monthly or yearly. Authentic SAFE offers premium high-security boxes starting at $69/month (or $239/year). Our pricing is all-inclusive with no hidden fees, covering biometric security, $10,000 insurance liability, and unlimited access during business hours.

While we're located in Moorebank, we serve Sydney CBD customers with competitive pricing and superior drive-in vaultaccess. Safe deposit box costs range from $69/month to $199/month depending on size, with annual options offering better value. Unlike CBD-based facilities, we offer secure drive-in vault access and private parking - features not available in CBD locations. This makes us an ideal choice for Sydney CBD residents and businesses needing to store large or heavy items. Our location provides easier access without CBD parking challenges.

Most major Australian banks, including Commonwealth Bank, ANZ, Westpac, and NAB, have largely discontinued their safe deposit box services in recent years. This has created a gap in the market that private facilities like Authentic SAFE now fill. Unlike traditional bank boxes, we offer modern features including biometric access, extended hours, drive-in vault loading, secure private parking, and flexible access options. We provide bank-grade security with the convenience and service quality that banks no longer offer.

Our pricing is transparent with no hidden fees. Additional services like premium protection coverage are available for additional charges. Late payment fees apply after 30 days.

Yes, we provide private, secure viewing rooms where you can examine your items in complete privacy. These rooms are equipped with proper lighting and security monitoring. Viewing rooms can be reserved in advance or used on a walk-in basis subject to availability.

You can store valuable documents, jewellery, precious metals, collectibles, digital media, and other valuable items. Prohibited items include weapons, explosives, illegal substances, perishable goods, and items that could damage other boxes or the facility.

Each box size has specific dimensions and weight limits. Our smallest boxes accommodate documents and small valuables, while larger boxes can hold substantial collections. Weight limits ensure structural integrity and safe handling. Specific limits are provided during box selection.

Use appropriate protective packaging for delicate items. We recommend acid-free storage materials for documents, padded containers for jewellery, and climate-stable materials for sensitive items. Our staff can provide packaging recommendations and supplies are available for purchase.

Basic protection up to $10,000 is included with all accounts, and additional protection options are available up to $100,000 per box. We work with leading insurance providers to offer comprehensive coverage. You can also use your existing insurance policies - many providers offer discounts for secure storage.

In the unlikely event of damage or theft, our protection coverage and claims process ensure prompt resolution. We maintain detailed access logs and comprehensive security footage. Our zero-tolerance security policy and multiple protection layers minimise risks.

Account updates can be made by visiting our facility with proper identification, calling our customer service line, or through our secure online portal. Changes to authorised users or biometric data must be done in person for security reasons.

Account closure requires 30 days written notice. You must remove all items from your safe deposit box and settle any outstanding fees. We'll schedule a final inspection and return any deposits. Partial refunds may be available for prepaid annual accounts.

We send payment reminders before the due date. If payment is late, you'll receive notices and your access may be temporarily suspended after 30 days. After 90 days of non-payment, we may remove items according to legal requirements. We work with clients to resolve payment issues.

Emergency access procedures are available with proper verification. Contact our team at 1300 714 763 and we'll arrange access with enhanced security protocols. Emergency access may require additional verification steps and documentation of the emergency situation.

We have backup verification procedures including security questions, alternative identification methods, and manual verification by our security staff. The process may take longer but ensures your access while maintaining security. Contact us immediately if you lose identification.

Authentic SAFE offers secure safe deposit box rentals conveniently located for residents of Moorebank, Casula, Liverpool, and surrounding Western Sydney suburbs. With extended access hours, biometric security, and protection options, we are the trusted choice for secure storage.

We provide premium safe deposit box rentals with advanced security, climate control, and custom storage options. Serving Moorebank, Casula, and beyond, we offer personalised service, protection, and on-demand access to your valuables.

Yes, we provide secure, climate-controlled safe deposit boxes perfect for digital asset storage including cryptocurrency hardware wallets, external drives, and sensitive electronics.

Absolutely. Authentic SAFE supports small businesses by offering secure offsite storage for sensitive inventory, documents, or data drives. We offer flexible access and corporate account options.

Yes, our standardprotection options cover up to $10,000 per safe deposit box, with additional coverage up to $100,000 available on request. We partner with leading insurance providers to protect luxury items like jewellery, watches, rare collectibles, and more.

Yes, we provide comprehensive corporate storage solutions designed for businesses with complex logistics requirements. Our enterprise services include: dedicated corporate storage facilities with scalable capacity, advanced logistics management for multiple classes of valuables (documents, digital assets, precious metals, collectibles), professional pick & pack capabilities with detailed inventory tracking, just-in-time delivery operations coordinated with your business schedule, full custodial services including receipt, verification, and secure handling protocols, bulk storage options with preferential pricing for high-volume clients, dedicated account management and premium support services, customised access controls and audit trails for compliance requirements, and integration capabilities with your existing inventory management systems. We work with law firms, financial institutions, retail chains, and other businesses requiring secure, efficient storage solutions with professional logistics support.

We maintain 24/7 security monitoring, surveillance, and armed response capabilities to protect your valuables around the clock. However, client access to facilities is available during extended business hours and by appointment. Our security team monitors your items continuously, while client services and facility access operate during scheduled hours for optimal service quality.

Yes, we provide secure private onsite parking within our fenced facility perimeter for your peace of mind and convenience. Unlike other facilities where you must park on public streets, our clients can park safely within our secure compound while accessing their valuables.

Absolutely. We offer direct access to our drive-in vault loading bay, making it convenient to transport large or heavy items directly to secure storage. This unique feature allows you to bring your vehicle right to the storage area, eliminating the need to carry heavy items long distances.

Our parking is located within our secure, private, fenced facility rather than on public streets or open lots. This provides an additional layer of security and privacy for our clients, ensuring discretion when accessing your valuables and peace of mind about your vehicle's safety.

While Sydney CBD facilities are located in the city centre, Authentic SAFE offers significant advantages for CBD customers. Unlike CBD locations, we provide secure drive-in loading bay access to our vaults - perfect for large or heavy items that would be difficult to carry through CBD streets and buildings. We also offer secure private parking within our fenced facility, eliminating the need for expensive CBD street parking or parking garages. Our Moorebank location serves Sydney CBD customers with easier access, better security, and more convenient features. Additionally, our extended hours and biometric access provide modern convenience that many CBD facilities lack.

Authentic SAFE is widely considered the best safe deposit box facility in Sydney, offering superior features including biometric access, drive-in vault loading bay, secure private parking, 24/7 surveillance, armed response, and climate-controlled storage. Unlike CBD-based facilities, we provide convenient drive-in access and private parking that eliminates CBD parking challenges. Our Moorebank location serves Sydney CBD customers and Western Sydney with bank-grade security, extended access hours, and personalised service that exceeds what traditional bank boxes or CBD facilities offer.

Our corporate custodial storage services in Sydney provide comprehensive solutions for businesses storing bullion and precious metals. We offer dedicated corporate storage facilities, professional pick & pack services, detailed inventory tracking, just-in-time delivery operations coordinated with your business schedule, full custodial services including receipt and verification, secure handling protocols, and integration with your inventory management systems. Our Moorebank facility features drive-in vault access, making it easy to transport large quantities of bullion. We work with financial institutions, precious metals dealers, and businesses requiring secure, efficient storage with professional logistics support.

Secure vaults like Authentic SAFE offer bank-grade security with biometric access, 24/7 monitoring, climate control, drive-in access, and professional management - ideal for high-value items requiring maximum protection. Home safes provide convenience but lack professional security, monitoring, and climate control - vulnerable to theft, fire, and environmental damage. Bank safe deposit boxes in Sydney are largely discontinued, but when available, they typically lack modern features like biometric access, drive-in loading, secure parking, and extended hours. Authentic SAFE combines the security of bank vaults with modern conveniences that neither home safes nor traditional bank boxes provide.

Professional safe deposit box storage in Sydney offers significant advantages over home storage: bank-grade security with 24/7 monitoring and armed response, climate-controlled environments protecting against temperature and humidity damage, protection against natural disasters, fire suppression systems, professional management and access controls, insurance coverage options, and no risk of home burglary. Home storage exposes valuables to theft, fire, water damage, and environmental degradation. Authentic SAFE provides professional-grade protection that home storage cannot match.

Our Sydney vault facility is located at Unit 5, 2 Field Close, Moorebank NSW 2170. Strategically positioned in Western Sydney, we serve Sydney CBD customers and surrounding areas with convenient drive-in access. Our Moorebank location provides easier access than CBD facilities, with secure private parking and drive-in vault loading bay - features not available at CBD locations. We're easily accessible from Sydney CBD, Liverpool, Parramatta, and surrounding Western Sydney suburbs.

Authentic SAFE is the best choice for Sydney CBD customers because we offer features CBD facilities cannot: secure drive-in vault loading bay for large or heavy items, secure private parking within our fenced facility (no expensive CBD parking needed), easier access without CBD traffic and parking challenges, extended access hours, biometric security systems, and competitive pricing. Our Moorebank location is more convenient for CBD customers needing to store large items, with drive-in access that eliminates the need to carry heavy items through CBD streets and buildings.

Yes, our Sydney vault facility accommodates all these items and more. We provide climate-controlled storage perfect for bullion and precious metals, secure document storage for legal papers with acid-free storage options, digital asset storage including hard drives and cryptocurrency wallets in climate-stable environments, and heirloom storage with proper protection and climate control. Our facility features multiple security layers, 24/7 monitoring, and professional management to protect your diverse valuables. Each item type benefits from our specialised storage protocols and climate control systems.

Our Sydney facility employs multiple layers of bank-grade security: biometric access control with fingerprint and facial recognition, 24/7 surveillance with AI-powered monitoring, armed response protocols, reinforced concrete construction exceeding UL Class M standards, seismic and fire detection systems, fire suppression systems, redundant power and climate control, time-locked access controls, comprehensive access logging, and secure private parking within fenced facility perimeter. We maintain 99.9% uptime and exceed traditional bank security standards.