Authentic SAFE Logo

Cookie Policy

Last updated: 11 July 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.

2. How We Use Cookies

Authentic SAFE uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. We are committed to being transparent about our cookie usage and giving you control over your preferences.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Session Management: Maintain your session while browsing our site
  • Security: Protect against cross-site request forgery and other security threats
  • Load Balancing: Distribute traffic across our servers for optimal performance
  • Cookie Preferences: Remember your cookie consent choices

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics: Track website usage, page views, and user behavior
  • Performance Monitoring: Monitor site speed and identify technical issues
  • Heat Mapping: Understand how users navigate and interact with our pages
  • Error Tracking: Identify and resolve website errors

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language Preferences: Remember your preferred language settings
  • Form Data: Save partially completed forms to prevent data loss
  • Accessibility Settings: Remember accessibility preferences
  • Theme Preferences: Remember your display preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

  • Remarketing: Show relevant ads on other websites you visit
  • Social Media Integration: Enable sharing and social media features
  • Campaign Tracking: Measure the effectiveness of our marketing campaigns
  • Personalization: Customize content based on your interests

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Services

  • Google Analytics for website analytics
  • Google Ads for advertising and remarketing
  • Google Maps for location services
  • reCAPTCHA for spam protection

Social Media Platforms

  • Facebook for social sharing and advertising
  • LinkedIn for professional networking features
  • Twitter for social sharing capabilities
  • Instagram for visual content integration

Other Services

  • Customer support chat widgets
  • Video hosting platforms (YouTube, Vimeo)
  • Email marketing platforms
  • Security and fraud prevention services

5. Cookie Duration

Cookies have different lifespans depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
  • Essential Cookies: May persist until you clear your browser data
  • Analytics Cookies: Usually expire after 2 years

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner allowing you to choose which types of cookies to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.3 Opt-Out Options

You can opt out of specific tracking services:

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

  • Some features may not function properly
  • You may need to re-enter information on each visit
  • Personalized content and recommendations may not be available
  • We may not be able to remember your preferences
  • Website performance analytics will be limited

8. Mobile App Tracking

If you use our mobile applications, we may use similar tracking technologies including mobile identifiers, SDKs, and local storage. You can control these through your device settings or app-specific privacy controls.

9. Data Security

We implement appropriate security measures to protect information collected through cookies. This includes encryption, secure transmission protocols, and regular security assessments of our systems and third-party services.

10. International Data Transfers

Some of our third-party cookie providers may transfer data internationally. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Authentic SAFE Privacy Team

Email: privacy@authenticsafe.com.au

Phone: 1300 SAFE BOX (1300 723 326)

Mail: Privacy Team, Authentic SAFE, PO Box 1234, Sydney NSW 2000

Subject line: Cookie Policy Inquiry

13. Related Policies

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service, which provide additional information about how we collect, use, and protect your personal information.